Career

Project Manager

tholtz@tbointl.com (Terry Holtz) — Tue, 17 Sep 2013 12:53:00 GMT

July 17, 2016

Responsibilities:

Acts as central point of contact for all project activities
Manages the day-to-day tasks/activities for all resources assigned to project
- Ensures tasks are completed on time
- Identifies roadblocks and/or obstacles and communicates to appropriate management resources
Alerts Project Owners/Sponsors on actions that can impact project schedule, costs, or quality of deliverable
Provides necessary information to Directors/Managers and Project Owners/Sponsors to make project relevant decisions (Scope, Technical Solutions, Budget, Schedule)
Works with vendors, based on requirements from Project Owners/Sponsors, Managers/Directors
- Defines timeline and deliverables
- Manages vendors to meet the deadlines and develop quality deliverables
- Ensure integration and communication across project team and vendors
Project Plans: Ensures that project plans, including Statement of Work and Project Schedules, are developed, approved and maintained
- Defines requirements and planning deliverables and tasks required to meet those requirements
Project Budget: Ensures that project budget is developed and revised as needed
Project Status: Ensures that project communication is regularly occurring between Information Technology, End User Community and Vendors
- Ensures project communication is occurring with management and between IT teams responsible for the project
- Ensures that status reports are filled out completely, accurately, and on a timely basis
Project Plan: Ensures that project documentation is updated as needed, including scope, schedule and budget
Change Control: Identifies and communicates all project change requests to appropriate management levels
- Responsible for the assessment of changes to the project from a resource, schedule and budget standpoint
Takes initiative to proactively identify and mitigate project risks
Issue Management: Identifies and communicates all project issues to appropriate management levels and ensures that issues are resolved in a timely manner

Desired Qualities:

Education:
Bachelor’s Degree in Computer Science, MIS, Business Administration or other technical areas

Master’s Degree Preferred
Significant experience with demonstrated successful delivery may be substituted for education

Expert level in one or more automated project management tools preferred
7 years managing large, multi-disciplinary projects
10 years business experience with increasing level of responsibility
Current PMP certification is preferred

Organization Change Manager

tholtz@tbointl.com (Terry Holtz) — Mon, 16 Sep 2013 13:14:00 GMT

July 18, 2016

Responsibilities:

Applies a structured change management approach to develop and implement actionable plans
- Communication Plan
- Sponsorship Activities
- Training Plan
- Resistance Management
Identifies audience groups and impacts (e.g., user community and super-users) to facilitate successful accomplishment of project goals
Supports the execution of communication and change plans by preparing materials for employee-facing managers and business leaders
Plans, creates, edits and implements workforce communication for multiple audiences
Performs impact assessments: Identifies potential people-side change risks and develop specific plans to mitigate or address the concerns
Measures effectiveness of change management by regularly evaluating program successes, opportunities and risks, as well as incorporating feedback / lessons learned
Strategizes with key stakeholders as appropriate to develop and executes change action plans
Coordinates attendee training, curriculum assignment and scheduling for the impacted resources
Develops and deploys educational opportunities to build competencies related to organizational change management in leaders and project teams

Desired Qualities:

Bachelor's Degree in Communications, Organizational Development, Behavioral Psychology, Industrial Psychology, or Business
Master's Degree preferred

Real-world (beyond academic) understanding of change management principles and methodologies
5+ years consulting experience with major national or international business or government organizations
7+ years of organizational change management experience in a large enterprise environment.
Experience executing on organization change management priorities in a global organization
International experience; delivering change projects with a multi-national company or project
Project management; hands-on delivery and working across the project lifecycle
Training development/delivery; requirements definition, building and delivering learning solutions
Organization design; including role definition and aligning touch points between roles

Business Analyst

tholtz@tbointl.com (Terry Holtz) — Sun, 15 Sep 2013 04:31:00 GMT

July 16, 2016

Responsibilities:

Works as liaison to client business units to drive requirements gathering and user acceptance
Performs business analysis planning, including identification of appropriate stakeholders and information that must be obtained, prioritization of tasks based on business value, verification that all requirements support delivery of business value and objectives, and assessment of impact on all primary and secondary systems
Writes clear, concise, and unambiguous business requirements, functional and non-functional
requirements, and UAT test cases using business use cases
Conducts requirement gathering sessions, and effectively help negotiate and prioritize requirements
Works closely with developers and end users to ensure technical compatibility and business process uniformity of current and future state technological systems
Translates business requirements into specified project briefs for presentation to management, development, and Quality Assurance teams
Works with the business to create logical and innovative solutions to support changing business processes by integrating streamlined future state needs with current state needs, while maintaining technological integrity and adhering to industry standards

Desired Qualities:

Demonstrated experience writing and reviewing business, user, and non-functional/system level requirements
Comfortable dealing with difficult stakeholders and opinionated developers and architects during facilitated sessions and during the development lifecycle
Adept at getting sign-off of business (functional and supplemental) requirements from user community
Development and deployment of formal business analysis methods and tools to govern and control programs
Solid understanding of the following requirements models:
- Stakeholder Categories
- Actor Tables
- Glossary
- Context Diagram
- Data Model
- Class Model
- Data Dictionary
- Event Response Tables
- State Diagrams
- Business Rules
- Decision Tables
- Process Maps
- Use Cases
- Activity Diagrams
5 years+ with personal accountability for delivering and managing requirements to time and cost for projects typically up to $500k in value and 6 months in duration
Experience in selecting and executing elicitation techniques
- Interviews, Exploratory Prototypes
- Facilitated Workshops
- Focus Groups
- Observation
- User Task Analysis
- Documentation Study and Surveys and overall Process Re-engineering
Experience of relationships with senior customer staff

Process Analyst

tholtz@tbointl.com (Terry Holtz) — Sat, 14 Sep 2013 11:20:00 GMT

July 16, 2016

Responsibilities:

Uses a broad range of process engineering capabilities to evaluate, develop, model, and optimize process designs in support of operations and back office activities
Performs engineering evaluations and technical feasibility related to new business development opportunities, debottlenecking, and revamps
Confers with business stakeholders, operations staff, management, vendors and various subject matter experts to define and detail business process and value streams
Professionally reports technical findings and insight to aid the collaborative decision-making process
Produces technical documentation for modified processes
Continually develops proficiency in software packages such as those used for process simulation and optimization and design graphics

Desired Qualities:

Bachelor's degree.
5+ years of Process modeling is required; 10+ years is preferred
Understanding of best practices for project and process engineering management
Proficient with computer modeling software
Self-starter with the ability to manage multiple tasks
Certification in Lean or Lean Six Sigma is preferred

Project Communications

tholtz@tbointl.com (Terry Holtz) — Fri, 13 Sep 2013 13:28:00 GMT

July 16, 2016

Responsibilities:

Analyzes and assesses communication needs of assigned project(s)
Collaborates with project team to develop project communications plan that as a minimum addresses stakeholders, messages, timing, and delivery mechanism
Manages a variety of communications media
Develops a broad range of Stakeholder, Internal electronic and print materials, which include newsletter, announcements, presentations and Web content including social media
Develops, manages and maintains a variety of internal Web communications, intranet news stories, electronic and print newsletters, and presentations
Edits communication materials for correctness in style, grammar and content, ensuring copy is formatted properly and meets clients standards
Supports the Leadership Team with executive communications
Organizing and leading employee events

Desired Qualities:

Bachelor's Degree
5+ years of communications lead experience in a corporate or project setting
Ability to produce creative, high-quality materials for a sophisticated and demanding audience is a must
Ability to establish positive relationships with internal and external clients, as well as strong relationship-building skills

Trainer

tholtz@tbointl.com (Terry Holtz) — Thu, 12 Sep 2013 15:45:00 GMT

July 18, 2016

Responsibilities:

Facilitates individual training, group instruction, presentations, demonstrations, and workshops; utilizes the most effective delivery of training, including live, in-person delivery, recorded training, live Web-based training, videoconferencing, etc.
Manages learning and development courses as assigned with responsibilities including designing, piloting, scheduling, marketing, reviewing, revising, and assessing training programs
Participates in team planning sessions to assess learning and development needs associated with project or client organization requirements; performs thorough research and analysis and effectively supports recommendations by including appropriate supporting documentation
Designs appropriate custom training modules and learning solutions that meet business needs and are tied to the competencies, skill development needs, of the project and client firm
Monitors and reports the effectiveness of training programs through audits of specific courses and curriculum; establishes relevant metrics and feedback mechanisms
Reviews and considers training evaluations and participant feedback; identifies opportunities to improve training curriculum and communicates results and recommendations to instructors, client leadership, or project team as appropriate
Utilizes industry-standard training certifications to deliver off-the-shelf training programs, customizing material, as appropriate, to meet audience needs
Takes initiative to continuously improve existing training materials and develop new participant and instructor training materials; incorporates training materials, reference guides, handouts, and testing into coursework, as appropriate
Utilizes client learning management system where appropriate
Utilizes adult learning principles to recognize different learning styles and effectively match curriculum using various learning techniques
Assists with training event logistics including classrooms, training materials, travel, and meals when required

Required Skills:

Proven training design, development, and delivery experience
Speaks in a logical, organized, and concise manner; explains complex concepts clearly and accurately both verbally and in writing
Demonstrates solid public speaking skills by presenting clearly, concisely, and effectively to groups, with appropriate planning and preparation of content
Ability to work independently to deliver results, working in a small team and startup training environment
Ability to excel in complex and fast-paced environment with minimal supervision; willingness and ability to be hands-on with all steps, including logistics, of the training process
Organizes and prioritizes multiple tasks and programs and completes them under time constraints
Exhibits excellent communication and influencing skills and demonstrates listening and judgment when interacting with others
Maintains a professional and positive attitude at all times
Exhibits strong coaching and professional development skills and utilizes collaboration and teamwork

Desired Qualities:

Bachelor's degree or extensive experience in similar positions
5+ years of training development and delivery experience in a corporate or project setting